Dedicated Customer and Supplier Support:
Light Fabrications Inc. has a dedicated technical sales team, customer service, R&D, engineering, quality and logistical support staff. We strive to provide our partners the best service and support in the industry.
Our Sales Team answers questions about product specifications and services, helping customers achieve the best product solution for their application. They provide free sample material sheets, consultation, quotations, prototype coordination and order placement.
Once an order is placed, your Customer Service
Representative(CSR) works to ensure your product is made and
shipped on time to your exact specifications. CSR's acknowledge and
track orders from start to completion. They are the wheel hub,
working with all members of our LF Team to ensure YOUR loyalty
Office hours are typically 8am to 5pm Eastern(US) Mon-Fri. at 800-836-6920.
Bring us your converting challenge today!
We work closely with adhesive coaters, liner suppliers, film,
foil, paper, foam, fabric, non-woven suppliers and many more. We
are always willing to help with new product trial runs, process
development, technical sales training/support for sales reps in the
field, lab personnel, marketers, etc. Contact Jamie Cucinelli, Sales
Manager, for inquiries.
Our training website: Tapeconverting.com
If you are new to precision converting
services and our world we can help teach you a little bit about
what we do. We typically give limited facility tours due to
strict confidentiality agreements with
customer. So, if traveling to Rochester, NY is not in your
budget, this site will bring you a little closer inside LF. Log in
for a personal video tour of some of our services here: www.tapeconverting.com
If you would like to better understand
some of the tape converting industries' jargon, click here
for our glossary of terms.
If you have a need for a representative of Light Fabrications to visit you or your company in person, please contact us today. We have sales support in the field on staff, also working with independent sales representatives & mfg mill reps. If at any time you do not feel satisfied with local service please contact our Sales Manager.
Customer Process evaluations
We offer an evaluation of customers' processing & assembly methods to provide the best application solution. If you are willing to share your manufacturing "pain points" and relevant details, we will recommend application improvements, tooling modifications, dispensing equipment options, pick-&-place automation and more. We can report cost saving options to aid or reinforce our value-added product and service.
Customer Satisfaction Survey:
Follow us on social sites and stay current with the
"Light" side of Light Fab:
We even have a video libray youtube channel showing some products & services in action. Did you know we have over 125 different shapes and styles of 3D marketing mailers. Click here to check a few out and how easy they are to put together and make your next promotional offer a success!
You might find some interesting tips and tricks and laughs in
regards to adhesive, static, unique gasketing options, etc.
For a link to our tape converting industry blog click here.